More time for guests, less for the inbox.
Great service comes from people, not inboxes. Kovern's agents draft guest replies and review responses in your voice, read the week's numbers from your point of sale, and leave the hospitality to your team.
hospitalityThe roles that carry the most, and the work agents take off them.
- Role
Front desk lead
Agents we build- Guest message replies
- Shift handoff notes
- Booking confirmations
- Role
General manager
Agents we build- Review responses for your OK
- Weekly sales summary from your POS
- Staff announcements
- Role
Events coordinator
Agents we build- Event inquiry follow-ups
- Banquet event orders
- Vendor reminders
- Role
Kitchen manager
Agents we build- Prep lists from sales
- Supplier order drafts
- Menu descriptions
Examples. Your agents come from your own AI Audit, so they fit how your team actually works.
From your first call to agents that run your week.
- 01 · Your roadmap
A roadmap you approve.
We price every workflow in hours and dollars, rank what to build by what it gives back, and walk you through it. Nothing is built until you say yes.
- 02 · Built for you
Built, then tried on your records.
Our builders assemble each agent from Kovern's proven parts and try it on your own records first. It reads, decides and drafts exactly as it will on the job, and sends nothing.
- 03 · Learning
It learns from your reviewer.
In its first weeks, a person on your team passes or fails every draft. It goes live only once its record is good, and anything a customer sees still waits for an OK.
- 04 · Smarter every week
Smarter every week.
Every turned-down draft teaches it. Claude proposes the fix, we replay last week's real work on it before anything changes, and each month you see what it's worth.
